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Triage Nurse | Dupage Medical Group | Winfield, IL

Provides professional telephone nursing utilizing the nursing process and physician and organization approved telephone nursing guidelines in a busy multi-physician Urology Department. Full time M-F days 8:00am -5:00pm in Winfield

Essential Job Functions:
  1. Conducts telephone interviews and assessments of patients with ongoing or potential, acute and/or chronic health problems. These may include physical, psychological or cognitive problems.
  2. Explain medical terms and procedures to patients.
  3. Provide information regarding prescribed medications and therapies, utilizing appropriate physician consultation.
  4. Identify patient, family, physician, organization and community resources and assist patients in gaining access to these resources.
  5. Refer patients to physicians, other health team members, and programs.
  6. Develop and implement follow-up procedures.
  7. Acts as liaison between physician office, in-patient setting, home and community.
  8. Record, communicate and document data from telephone calls to ensure a high quality of care, effective continuity of care and prudent risk management for DuPage Medical Group.
  9. Maintain and enhance an up-to-date level of knowledge regarding professional telephone nursing practice.
  10. Attend required meetings and participate in committees as required.
  11. Participate in professional development activities and maintain professional affiliations.
  12. Maintain patient confidentiality.
  13. Performs related work as required.
  14. Must function as a team member to establish and maintain an effective relationship with patients, physicians, and other departments and customers.
  15. Must be willing to assist the office nurse when needed.
  16. Must accept constructive criticism from supervisor and follow work and department policies and procedures.
JOB REQUIREMENTS:
Education and/or Training Required: Graduate of an accredited school of nursing. Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act. Urology expereince & triage experience a plus

Experience Required: Prefer three years of professional nursing experience in a clinical or hospital setting preferred but may consider a new graduate under specific circumstances.

Other Requirements (training, certification, licensure):
  1. Possession of a current IL State Registered Nurse License
  2. Current CPR Certification
Skills and Abilities:
  • Interpersonal Skills: Conveys a warm, caring, and approachable demeanor. Displays unconditional respect toward others. Able to sense others feelings and perspectives.
  • Service Orientation: Ability to anticipate, recognize, and meet the needs of patients and their families.
  • Oral Communication: Listens openly and clearly conveys messages and information.
  • Written Communication and Comprehension: Writes clearly using appropriate grammar, symbols, and medical terminology. Able to decipher and comprehend documentation of others.
  • Team Work: Works efficiently with others to accomplish objectives and goals. Offers assistance to other in need.
  • Multi-tasking: Able to perform multiple duties at once.
  • Resilience: Effectively manages stress in a fast-paced setting.
  • Leadership: Appropriately optimistic and inspiring. Influencing others to act on their own behalf or for the broader good of the group.
  • Age and Cultural Specific Care: Able to adjust treatment, instruction, and education to meet the patient's age and cultural background.
  • Education and/or Training Required: Graduate of an accredited school of nursing. Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act.
  • Experience Required: Prefer three years of professional nursing experience in a clinical or hospital setting preferred but may consider a new graduate under specific circumstances.

Other Requirements (training, certification, licensure):
  1. Possession of a current IL State Registered Nurse License
  2. Current CPR Certification

Skills and Abilities:
  • Interpersonal Skills: Conveys a warm, caring, and approachable demeanor. Displays unconditional respect toward others. Able to sense others feelings and perspectives.
  • Service Orientation: Ability to anticipate, recognize, and meet the needs of patients and their families.
  • Oral Communication: Listens openly and clearly conveys messages and information.
  • Written Communication and Comprehension: Writes clearly using appropriate grammar, symbols, and medical terminology. Able to decipher and comprehend documentation of others.
  • Team Work: Works efficiently with others to accomplish objectives and goals. Offers assistance to other in need.
  • Multi-tasking: Able to perform multiple duties at once.
  • Resilience: Effectively manages stress in a fast-paced setting.
  • Leadership: Appropriately optimistic and inspiring. Influencing others to act on their own behalf or for the broader good of the group.

We offer a full benefits package through a 401(k) with a company match and much more!

To apply for this position, please copy and paste the following link into your browser address bar:

http://dupage.contacthr.com/9919096

or submit your resume and salary requirements through our homepage at

https://dupage.hodesiq.com/apply_online_1.asp?jobid=1129818